Incompatible DVD player

Q. Problem message appears saying that the player version is not supported

A. Click on Upgrade Codes button to the left, find the code for your version of PlayStation™2 and make a note of the X-Key code (you could copy and paste it into a text editor such as Notepad or print it out if you wish). Then follow the instructions at the top of the Upgrade Codes page exactly to enter the codes into your DVDregionX


Colour Problems

Q. The picture is in black & white when I try to play Region 1 disks

A. You need to use an NTSC compatible TV

Q. The image is still black & white, even though I have an NTSC compatible TV

A. Ensure the TV has been set to NTSC mode (consult your manufacturers manual for details)

Q. I STILL can't get a colour picture on my NTSC compatible TV

A. Some TV's are only 60hertz PAL compatible, this is not the same as being NTSC compatible, and will not work with the PS2 DVD Player.

Q. The picture is black & white when I connect my PS2™ to my TV through a SCART cable

A. You need to be using a fully loaded SCART cable. The current cable is only made for composite output

Q. The picture is green when being used with a fully loaded SCART cable

A. We have now created codes to overcome this problem. Go to the Upgrade Codes section and find the codes for your version of Movie Player. Enter the Upgrade Codes (as detailed in Q-A (1) on this page).

TV Type Problems

Q. How do I change the TV TYPE in the dvd player?

A. Leaving the dvd in the drive Stop the movie playing Press "SELECT" to enter the menu Enter the "SETUP" section Press "X" over the "TV TYPE", this will display a new menu Select new type.

Q. My TV TYPE seems to be fixed and I can't change it?

A. You need to make sure that the film is not playing when you enter the "SETUP" menu.

Parental Lock Problems

Q. How do I get passed the parental lock on my Japanese PS2 as I can't read the text?

A. Once parental lock screen is displayed press "O" and a entry screen will be displayed. Pressing "O" another four times to enter "0000" will play the movie.

Q. Can I make my PS2 always skip the parental lock screen?

A. Press "SELECT" to enter the menu Move to the setup icon (briefcase) and press "O". Move to the padlock icon and press down twice. Press "O" five times. Press "Down" once. Press "O" and a list of numbers will be displayed. Press "UP" until you get to a japanese charater above the number eight. Press "O" to accept the new value. Press "Select" to come back out of the menu.